1. Shipping Locations
We proudly ship to customers across all countries. If your location is not listed, please reach out to us at support@framing-hub.com to inquire about shipping options.
2. Processing Time
Orders are processed within 1-2 business days. Please note that processing times may be longer during peak seasons or holidays. You will receive an email notification once your order has been processed and shipped.
3. Shipping Methods and Costs
We offer the following shipping methods:
- Standard Shipping: Estimated delivery time is 6 to 7 business days. Shipping costs are calculated at checkout.
- Expedited Shipping: Estimated delivery time is 4 to 5 business days. Shipping costs are calculated at checkout.
- Express Shipping: Estimated delivery time is 2 business days. Shipping costs are calculated at checkout.
Please select your preferred shipping method at checkout. Shipping costs will be calculated based on the weight of your order and the destination.
4. Shipping Times
Delivery times may vary based on your location and the shipping method chosen. Please refer to the estimated delivery times provided above. Note that delivery times are estimates and may be subject to delays due to factors beyond our control.
5. Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your order status in your account’s orders tab.
6. Shipping Delays
While we strive to ensure timely delivery, shipping delays may occur due to unforeseen circumstances such as weather conditions, high order volumes, or other factors. We appreciate your patience and understanding in such cases.
7. International Shipping
For international orders, please note that you may be responsible for any customs duties, taxes, or other fees imposed by your country. These fees are not included in the shipping cost and are the responsibility of the recipient.
8. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately at support@framing-hub.com or call us at +91 9950828783. We will work with you to resolve the issue as quickly as possible.
9. Address Accuracy
Please ensure that the shipping address provided at checkout is accurate. We are not responsible for any delays or issues arising from incorrect or incomplete addresses.
10. Returns and Exchanges
For information on returns and exchanges, please refer to our Returns and Refund Policy.
11. Contact Us
If you have any questions or need assistance with your order, please contact us at support@framing-hub.com or call us at +91 9950828783. Our customer service team is here to help!
Thank you for shopping with Framing Hub