1. Introduction
Thank you for shopping with Framing Hub. We strive to ensure that you are satisfied with your purchase. If you are not completely happy with your order, we are here to help. This Refund Policy outlines the conditions under which you may return items and receive a refund.
2. Eligibility for Refunds
2.1 Return Period
You may return items within 7 days of receiving your order. The return period is calculated from the date you receive the items, not from the date of purchase.
2.2 Condition of Items
To be eligible for a refund, items must be:
- Unworn and in their original condition
- In their original packaging, with all tags and labels attached
- Not damaged or altered in any way
2.3 Non-Returnable Items
The following items are not eligible for return or refund:
- Sale items or clearance items (unless required by law)
- Personalized or custom-made items
- Gift cards
3. How to Return an Item
3.1 Return Process
To initiate a return:
- Contact our Customer Service team at to request support@framing-hub.com a Return Authorization Number (RAN) and return instructions.
- Pack the item securely in its original packaging, including all tags and labels.
- Ship the item back to us using a traceable shipping method. You are responsible for return shipping costs unless the return is due to our error.
3.2 Return Address
Please send your return to the following address:
Framing Hub
Email: support@framing-hub.com
Address: Jodhpur, 231 Ramnagar near B.r Birla school Jodhpur 34200
4. Refund Process
4.1 Inspection and Processing
Once we receive your returned item, we will inspect it to ensure it meets our return criteria. Refunds will be processed within 3-4 business days of receiving the returned item.
4.2 Refund Method
Refunds will be issued to the original payment method used for the purchase. Please note that it may take additional time for the refund to appear in your account, depending on your bank or payment provider.
5. Exchanges
If you would like to exchange an item for a different size or color, please follow the return process and place a new order for the desired item. Exchanges are subject to availability.
6. Damaged or Defective Items
If you receive a damaged or defective item, please contact our Customer Service team immediately at support@framing-hub.com. We will provide instructions for returning the item and issuing a replacement or refund.
7. Contact Us
If you have any questions about our Refund Policy or need assistance with a return or refund, please contact us at:
Framing Hub
Email: support@framing-hub.com
Address: Jodhpur, 231 Ramnagar near B.r Birla school Jodhpur 34200
8. Changes to This Refund Policy
We may update this Refund Policy from time to time. Any changes will be posted on our Site with an updated effective date. Your continued use of the Site after any changes indicates your acceptance of the updated policy.